Category: customer feedback

  • The Case of the Flummoxed, New Product Manager

    Emma is at a loss. Her group’s innovative product is attracting interest in Europe but, not in US. Why? Emma’s Problem She joined XYZ-Corp 4 months ago. Her predecessor launched the innovative product. Emma’s experience is in business-to-consumer market research. She believes the answer to her ‘Why?’ question lies in b-to-b market research. Emma’s Solution…